Oxyski is committed to protecting your personal data and respecting your privacy.
Data we collect
When you make a booking, contact one of our ski schools, submit a form or use our website, we may collect personal information such as:
- Your name and contact details, including email address and telephone number.
- Information relating to your booking and the participants, including age or date of birth, ski or snowboard level and any information required to organise your lessons or activities.
- Payment and transaction information necessary to process your booking.
- Information you provide when contacting us through a form, by email or by telephone.
- With your consent, information relating to your preferences and interactions with our marketing communications.
- Technical information relating to your use of our website, where applicable and subject to your cookie preferences.
Why we use your data
Your personal data may be processed for the following purposes:
- To manage your booking and provide the lessons, activities or services you have requested.
- To communicate with you before, during and after your booking.
- To process payments, invoices and refunds where applicable.
- To respond to enquiries and customer service requests.
- To comply with our legal and regulatory obligations.
- With your consent, to send you news, offers and marketing communications from Oxyski.
- Where permitted, to improve our website, services and customer experience.
Depending on the purpose, processing is based on the performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.
Who receives your data?
Your personal data is only accessible to the people and organisations that need it to provide or support our services. This may include the relevant Oxyski ski school, authorised members of our teams and service providers involved in areas such as bookings, payments, website hosting, customer communications and marketing.
Where we use third-party service providers, they are required to process personal data in accordance with applicable data protection requirements.
We do not sell your personal data.
Some of our service providers may process your data outside the European Union, in particular the Google services used for our ski schools' email and, subject to your consent, for website analytics. These transfers are governed by the standard contractual clauses adopted by the European Commission, which provide appropriate safeguards under the GDPR. Our website hosting, booking email and newsletter providers process your data within the European Union.
How long do we keep your data?
We keep personal data only for as long as necessary for the purpose for which it was collected and to meet our legal, accounting and regulatory obligations.
Retention periods may vary depending on the type of information and the nature of your relationship with Oxyski.
Your rights
In accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to:
- Access your personal data.
- Request that inaccurate or incomplete data be corrected.
- Request the deletion of your personal data, where applicable.
- Request that the processing of your data be restricted.
- Object to certain types of processing.
- Withdraw your consent at any time where processing is based on consent.
- Request the portability of your data, where applicable.
You may also lodge a complaint with the competent data protection authority. In France, this is the CNIL.
Marketing communications
If you have agreed to receive marketing communications from Oxyski, you can withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us.
Cookies
Our website may use cookies and similar technologies for essential website functions, audience measurement and, subject to your consent, advertising and marketing purposes.
You can manage your choices through the cookie settings available on our website. For further information, please see our Cookie Policy.
Contact and data controller
The data controller responsible for processing your personal data is:
OXYPAR (Oxyski)
105 avenue du 8 Mai 1945, 73600 Moûtiers, France
website@oxyski.com
For any questions about this Privacy Policy or to exercise your data protection rights, please contact us using the details above.
Your client account
Whether you book with one of our schools, by telephone or on this website, it is the same company, Oxypar, that records your booking. If you create an account on oxyski.com, it gives you access to the bookings made with your email address, including those made before the account existed. This is not a new collection of data: we are making readable to you what we already hold for your booking.
This access only opens once your email address has been confirmed. Deleting your account erases your credentials and your profile; booking data is kept for the periods set out above, as our accounting obligations require. If a booking shown in your account is not yours, contact the school concerned so that it can correct the address on record.
Last updated: 27 September 2026